Payment methods

Payment may be made through the following methods:

1. by CREDIT OR DEBIT CARD OR PREPAID CARD: when paying, the Consumer will be redirected to the PayPal page of the Company D’Olivo. The credit card or prepaid card data will be handled directly by PayPal, and not in any way handled by the Company;

2. by PAYPAL (for users registered with PayPal): when paying, the Consumer will be redirected to the PayPal website where, in order to complete the payment, he/she will be required to insert the email address and password associated with his/her account. The data will be handled directly by PayPal, and not in any way handled by the Company.

3. by BANK TRANSFER: in this case, the goods will be shipped after the Company’s current account is credited (this procedure usually takes 2-3 working days).  Payment must take place within 5 working days of the order date, otherwise the order will be cancelled. As the reference for the bank transfer, customers are instructed to give their name, surname and order number. Customers are also advised to send the Transaction Reference Number (CRO) via email to info@dolivo.shop, so that any delays in receipt of the payment do not cause the order to be cancelled.

The details for payment via bank transfer are as follows:
ACCOUNT HOLDER: Scipio De Curtis
IBAN: IT07Z0200838278000105289920
BIC: UNCRITM1J34
REFERENCE: Nome e Cognome Consumatore e numero ordine.

Shipping costs vary according to weight and country of destination. The goods will be accompanied by a transport document and sales receipt. To receive an electronic invoice for his/her purchases, the Consumer must specifically request this in the “notes” section of the purchase form and provide his/her tax code and/or VAT number, unique code of public office and certified email address. The invoice will contain the information provided by the Consumer during the purchase procedure; no changes to invoices can be made once issued. Electronic invoices can be sent to an address other than the shipping address for the goods, if so requested and indicated by the Consumer.

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